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TRAINING CENTRES

The same schedules, call after call.
The team, free to teach.

For training centres and academies handling calls about courses, schedules and enrolment while the team teaches.

Let’s talk about your case

Courses, schedules and enrolment: the same question, call after call.

Every intake brings the same questions: which courses are running, what the schedule is, which format, how to enrol. Prospective students call while the team is teaching or handling admin, and many of these calls could be resolved, or at least prepared, before anyone has to pick up.

From interest to a structured request.

The same AI phone support we use across our other services, adapted to the centre’s vocabulary and intake dates.

Receives

Takes the call with the centre’s context: courses, schedules and current intakes.

Classifies

Works out whether it’s a new prospect, a current student or an admin query.

Collects

Gathers the details needed: course of interest, availability and contact details.

Routes

Passes the request to the right academic or admin team.

The system prepares the request.
The team decides on enrolment.

The system can help with initial information, gathering details and preparing the request, then routing it to the right person. Things like admission, enrolment, real place availability, exceptions or special commercial terms always stay with the team.

No enrolment or special terms are confirmed without a person.

ATTENDA

Every request, prepared and visible.

Every handled request is logged in Attenda with the course of interest, the details collected and the handoff made. The academic and admin team can check the context before calling back or continuing an enrolment.

Discover Attenda

Tell us which courses and intakes you run.
We’ll look at it together.

We’ll help you see what can be prepared by phone and what should stay with the team.

Let’s talk about your case